Permanent, full-time Job Description We are partnered with the world leader in offering a unique virtual technology and support platform that makes it easy to work from home in your very own call centre. Would you like to use your telephone and communication skills to help those affected josb sight loss? RNIB is committed to being led by our customers blind and partially sighted peopleand one of the ways we do this is through active involvement and engagement in many of orgies london work activities, including the recruitment of new members of staff.
This is fully refunded by Face Recruitment on completion of the training. You must have a computer, working landline and internet at home that can be wired to be considered for this role.
We are looking for computer literate individuals to work on a self-employed basis taking inbound calls from customers. Working for us means working for one of the UK's biggest charities, supporting almost two million people living jibs sight loss in the UK.
Full training on our products and services will be provided. You will be servicing some of the top utility and coffee cenrte, dealing with queries and placing orders. If so, we have an exciting opportunity to our Peterborough Helpline Advisor team. Using your excellent communication skills you will make a positive impact and genuine difference.
Once training has been completed you must commit to a minimum of 20 hours per week with 3. Your day to day activities will include dealing with inbound calls, supporting customers with buying products and assisting with Talking books, posting to appropriate services and ensuring xall satisfaction, including complaint handling.
Please be aware that blind and partially sighted volunteers may be involved in the recruitment and selection process for this vacancy; including reviewing job applications and CV's, shortlisting and interviews and selection tests. Guidance for completion can be found on each. Our helpline service advises those affected by sight loss and 3rd parties backpage bangkok.